Terms of service

Last updated: January 2026

These Terms & Conditions apply to your use of the website www.alleras.co (the “Site”) and to any purchases you make from All Eras Ltd (“we”, “us”, “our”).

By accessing our Site or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Site.

1. About Us

This website is operated by All Eras Ltd, a company registered in England and Wales.

  • Company name: All Eras Ltd
  • Registered office: 5 Brayford Square London E1 0SG
  • Company number: 16818773
  • Contact email: support@alleras.co

2. Eligibility to Purchase

To place an order on our Site, you must:

  • Be at least 18 years old
  • Have legal capacity to enter into a contract
  • Provide accurate and complete information during checkout

3. Products & Availability

  • All products are subject to availability.
  • We reserve the right to limit quantities or discontinue products at any time without notice.
  • Images are for illustrative purposes. Colours may vary slightly due to screen settings.

4. Pricing & Payment

  • All prices are shown in GBP (£) and include UK VAT unless stated otherwise.
  • Delivery charges are displayed at checkout and added to the total price.
  • We reserve the right to change prices at any time, but this will not affect orders already placed.

We accept payment via the payment methods displayed at checkout.

5. Order Acceptance

  • Your order is an offer to purchase our products.
  • A contract is formed only when we confirm dispatch of your order via email.
  • We reserve the right to refuse or cancel any order, including due to errors in pricing, availability, or suspected fraud.

If we cancel an order, you will receive a full refund.

6. Delivery

  • We deliver to the locations listed on our Site.
  • Estimated delivery times are provided for guidance only and are not guaranteed.
  • We are not responsible for delays caused by customs, carriers, or events beyond our control.

Risk of loss passes to you upon delivery.

7. Returns & Refunds

You have the right to cancel your order within 30 days of receiving your items.

Return conditions

Returned items must:

  • Be in original condition, unworn and unused (beyond reasonable inspection)
  • Have all original tags attached
  • Be returned in the original packaging

Returns are free of charge. We cover the cost of return shipping for eligible items.

Refunds

Once your return is received and inspected, we will issue a refund to your original payment method.

Refunds will be processed within 14 days of receiving the returned items or proof of return, in accordance with UK consumer law.

For full details, please refer to our Returns & Refunds Policy.

8. Faulty or Incorrect Items

If an item is faulty, damaged, or incorrect, please contact us promptly.
Your statutory rights under the Consumer Rights Act 2015 are not affected.

9. Intellectual Property

All content on this Site, including text, images, logos, designs, and trademarks, is owned by or licensed to All Eras Ltd.

You may not copy, reproduce, distribute, or use any content without our prior written permission.

10. Use of the Website

You agree not to:

  • Misuse the Site
  • Attempt to gain unauthorised access
  • Introduce viruses or malicious code
  • Use the Site for unlawful purposes

We reserve the right to suspend or terminate access if these terms are breached.

11. Limitation of Liability

Nothing in these Terms limits or excludes our liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under UK law

To the maximum extent permitted by law, we are not liable for indirect or consequential losses arising from use of the Site or products.

12. Privacy & Data Protection

Your personal data is handled in accordance with our Privacy Policy, which complies with UK GDPR and data protection laws.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the English courts.

14. Changes to These Terms

We may update these Terms from time to time.
Any changes will take effect once published on the Site.

15. Contact Us

If you have any questions about these Terms, please contact us at: support@alleras.co