Shipping
We currently ship within the United Kingdom.
Standard delivery
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Free standard delivery
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2–4 business days
You’ll receive a confirmation email with tracking details once your order is on its way.
Returns
If something isn’t right, returns are straightforward.
Return window
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Returns are accepted within 30 days of delivery
Exchanges
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We do not offer exchanges at this time
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If you’d like a different size or item, please place a new order and return the original
Return conditions
To be eligible for a return:
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Items must be unused, unworn, and unwashed
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All original tags and packaging must be intact
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Items must be returned in their original condition
Items showing signs of wear, damage, or alteration cannot be accepted.
How to return
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Email us at support@alleras.co with your order number
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We’ll guide you through the next steps
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Once received and inspected, we’ll process your refund
Refunds
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Refunds are issued to the original payment method
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Please allow 5–7 business days after inspection for the refund to appear
Return shipping
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Return shipping is free within 30 days of delivery
Faulty or Incorrect Items
If you receive an item that is faulty or incorrect, please contact us within 30 days of delivery, and we’ll make it right.
A Note on Quality
Every All Eras piece is inspected before dispatch. We produce in limited quantities and work with responsible factories that also manufacture for premium brands. If something slips through, we want to know — and we’ll take care of it.
